Innovative repairs and empty homes framework launched

Published On: April 30, 2026

Pretium has launched a new four-year framework, offering access to an innovative, collaborative approach for the procurement of repairs and empty homes services.

Procured in partnership with Contracting Authority Watford Community Housing (WCH) the Maintain framework, which will be managed by Pretium, is built for bespoke delivery.

It provides a comprehensive solution for empty homes and repairs, covering seven workstreams, which can be utilised in any combination:

• Repairs
• Empty homes (voids)
• Contact centre (repairs only or full coverage)
• Complete Property Service (CPS)
• Disrepair (including condensation, damp & mould)
• Aids and adaptations
• Specialist equipment repairs & servicing (including emerging technologies)

The framework is broken down into geographical/regional lots covering England and Wales, with each region then being further split by value:

• Contracts up to £5m
• Contracts over £3m

There is an intentional overlap between the two value bands to offer flexibility to Authorised Users:

Lot 1a – London up to £5m

Cardo
KBH Building Services Limited
TCL Group
Prestige Domestic Property Maintenance Ltd
CBM Group Ltd
MNM Property Services
BTU Installation & Maintenance Limited
Gilmartins
Houghton and Son Ltd
Arc Group London Limited
Foster Property Maintenance Limited
Laker Building Management Solutions

Lot 1b – London over £3m

Fortem Solutions Limited
Wates Property Services Limited
Ian Williams Limited
Axis Europe Limited

Lot 2a – South East and East of England up to £5m

Cardo
KBH Building Services Limited
TCL Group
CBM Group Ltd
MNM Property Services
BTU Installation & Maintenance Limited
Gilmartins
Houghton and Son Ltd
Arc Group London Limited
Foster Property Maintenance Limited
Laker Building Management Solutions
Lux Property Services Limited

Lot 2b – South East and East of England over £3m

Fortem Solutions Limited
Wates Property Services Limited
Ian Williams Limited
Axis Europe Limited

Lot 3a – West Midlands up to £5m

Cardo
Gilmartins
Laker Building Management Solutions
Etec Contract Services Ltd

Lot 3b – West Midlands over £3m

Fortem Solutions Limited
Wates Property Services Limited
Equans Regeneration Ltd
Ian Williams Limited
Axis Europe Limited

Lot 4a – East Midlands up to £5m

Cardo
Gilmartins
Laker Building Management Solutions
Etec Contract Services Ltd
Westone Housing Limited

Lot 4b – East Midlands over £3m

Fortem Solutions Limited
Wates Property Services Limited
Equans Regeneration Ltd
Ian Williams Limited
Axis Europe Limited

Lot 5a – South Wales and South West up to £5m

Cardo
Gilmartins

Lot 5b – South Wales and South West over £3m

Fortem Solutions
Ian Williams Limited

Lot 6a – North Wales and North West up to £5m

Gilmartins

Lot 6b – North Wales and North West over £3m

Fortem Solutions Limited
Wates Property Services Limited
Equans Regeneration Ltd
Ian Williams Limited

Lot 7a- North North West up to £5m

Gilmartins

Lot 7b – North North West over £3m

Fortem Solutions Limited
Wates Property Services Limited
Ian Williams Limited
Axis Europe Limited

Lot 8a – North East up to £5m

Gilmartins

Lot 8b – North East over £3m

Fortem Solutions Limited
Wates Property Services Limited
Equans Regeneration Ltd
Ian Williams Limited
Axis Europe Limited

Lot 9a – National up to £5m

Cardo
• C Hanlon Facilities Management Limited
Gilmartins
Etec Contract Services Ltd

Lot 9b – National over £3m

Fortem Solutions Limited
Wates Property Services Limited
Ian Williams Limited
Axis Europe Limited

 

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Designed with flexibility at its core, Maintain enables Authorised Users to shape fully bespoke solutions for repairs delivery aligned to their unique demographic, geographic and customer needs.

Authorised Users can call off any workstream and choose from a range of commercial models, with a comprehensive suite of adaptable specifications underpinning every workstream.

There are two flexible access options available, both offering a high level of support, and enabling organisations to tailor every element of delivery to suit their requirements.

“We’re absolutely delighted to launch this new framework with Watford Community Housing, giving organisations the freedom to customise their approach to repairs while maintaining consistency and control,” said Jessica John, Director of Pretium Frameworks.

“Pretium and WCH have worked in collaboration with various partners to create an offer where specifications, pricing models and agreements work seamlessly together to drive innovation, responsiveness and tailored delivery.”

Maintain is delivered through a collaborative partnership between WCH, Echelon, Pretium, E2EX, Tpas and appointed framework suppliers.

“The partnership ensures value for money alongside continuous improvement and sector-leading outcomes,” explained Jessica.

Social Value is embedded throughout the framework, and framework suppliers will work closely with Authorised Users to deliver agreed objectives.

Paul Harris, Executive Director of Operations at Watford Community Housing, said: “We are very pleased to be working with Pretium Frameworks and our agreed suppliers to offer this new framework, designed to provide a new, collaborative approach to repairs and empty homes procurement.

“This will make it easier for organisations to access flexible and innovative solutions that are tailored to their needs, and we look forward to seeing this help others in the sector to deliver over the next four years.”

The Maintain framework is one of three complementary frameworks, which together cover the full range of asset management services. Improve (capital delivery and planned works) and Protect (compliance services) will be going live later this year.